All Systems Operational

About This Site

Welcome to the Smarthotel.nl Status Page. This platform provides transparent and real-time updates on the performance and availability of our services. Here, you can find information about any current outages or planned maintenance activities, ensuring you remain informed about the operational status of Smarthotel.nl. Our commitment is to provide you with reliable service and timely communication, enhancing your experience with us. Subscribe for updates to stay connected and informed.

API (example) Operational
90 days ago
100.0 % uptime
Today
Smarthotel Channel Manager Operational
90 days ago
100.0 % uptime
Today
Smartconnect interface Operational
90 days ago
100.0 % uptime
Today
Smarthotel Editor Operational
90 days ago
100.0 % uptime
Today
Smarthotel Booking Engine Operational
90 days ago
100.0 % uptime
Today
SmartPAY -Terminals Operational
90 days ago
100.0 % uptime
Today
SmartPAY Operational
90 days ago
100.0 % uptime
Today
RDX Siteminder Channel Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 1, 2025

No incidents reported today.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025
Resolved - Incident Overview:



On the 6th May 2025, Adyen updated to version 1.116.2 for all terminals. This update causes some issues, where payments were not going through correctly. We recommend doing the following on each terminal to resolve this,



Required Actions:
Terminals
Turn off the terminal, by pressing the button on the left side long (do not 'restart')
Turn on the terminal. The issue should be resolved now.
Check payments
Login to https://essentials-live.adyen.com and check any terminal payments from 06-05-2025 up to now, to see if payments are 'Settled' correctly.

Even if you are not encountering issues at the moment, please perform the above steps.

May 22, 14:04 CEST
May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.